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Lock Road Surgery

55 Lock Rd, Richmond TW10 7LJ, UK – 020 8940 1400

Extremely helpful and accommodating front desk staff, despite their workload and being yelled at by an endless stream of ill-mannered patients. Doctors all seem highly competent, one of the more professionally-run surgeries I’ve come across.

My mum since moving here in the last 9 months has always found the staff polite and helpful and the Doctor very good. The service has been good. I'm sure the staff have to put up with people shouting at them - Last week in the waiting room we heard a member of staff being very polite on the phone but she was clearly being shouted at from the other end. Good manners are two way.

The Acorn Group Practice

29-35 Holly Rd, Twickenham TW1 4EA, UK – 020 8891 0073

We have been with them for years. Wonderful doctors but yes they are very busy so its sometimes hard to get an appointment. Sometimes they run late often because patients are often late - they also have what are called emergencies people - and so sometime others have to be prioritised. Mostly reception is great but everyone has an off day especially in a stressful job. Disagree with the negative posts on here.

All doctors at this surgery are fantastic, and I wouldn't wish to go anywhere else. I have often experienced minor delays in being seen on time at this practice, but that just means they are giving patients the time they need. My partners previous surgery always ran on time but the doctors stuck rigidly to the allocated time, so if the patient ran out of time or wanted to discuss more than one issue they'd have to book another appointment!

Hampton Wick Surgery

Tudor House, 26 Upper Teddington Rd, Kingston upon Thames KT1 4DY, UK – 020 8977 2638

Truely exceptional service!!. The doctors, nurses and receptionists do care about people. The team at this surgery are ago to deliver the best possible care for its patients. You are an example to the system. Hope you get recognition from the NHS and the government Thank you!

Great doctors, long time to get an appointment

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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